Terms and Conditions
Last updated: 12/05/2025
Welcome to Athlix Performance! We are very pleased that you are visiting us and want to become part of our community. These Terms and Condition comprehensively govern the use of our website athlix-performance.com as well as all orders and purchases you make with us. Our Terms and Condition ensure that your experience with Athlix Performance runs smoothly and pleasantly. Please read these terms carefully before completing your order.
Conclusion of Contract
By submitting your order on our website, you make a binding offer to purchase. After you have submitted your order, you will automatically receive an order receipt by email, which does not yet constitute acceptance of your offer. The purchase contract is only concluded when we send you an explicit order confirmation or dispatch the ordered goods to you. We reserve the right to reject orders without giving reasons or to accept them partially, especially if items are not available or there are pricing errors.
Prices and Payment
All prices shown on our website are in Swiss Francs (CHF) and already include the statutory value-added tax. The prices are final prices; no additional hidden costs apply. You can conveniently and securely pay with credit card, PayPal, or Twint. Your payment data will of course be treated confidentially and protected with the latest encryption technology, so your personal information remains secure at all times.
Shipping and Delivery
Our goal is for you to receive your order as quickly and conveniently as possible. Therefore, we usually deliver within Switzerland within 1 to 3 business days after receiving your order. We are especially pleased to offer free shipping on all orders, regardless of the order value. Should delays occur, we will inform you immediately by email. Please ensure that your delivery address is correct and complete to avoid delays.
Returns and Exchanges
We want you to be completely satisfied with your Athlix Performance products. If you do not like an item or it does not fit perfectly, you can return or exchange it within 14 days of receipt without any problems. The items must be returned unworn, unwashed, and in the original packaging. Please be sure to contact our customer service first before returning the goods so that we can provide you with all important information about the return and process the return or exchange quickly and easily for you.
Warranty and Liability
The quality and workmanship of our products are our top priority. If, despite our strict quality controls, an item is defective or has material or manufacturing defects, we will of course replace the product free of charge or refund the purchase price. However, we point out that normal wear and tear, improper handling, or damage caused by ignoring care instructions are not covered by this warranty. If you have questions about product care, we are always happy to assist you.
Privacy
Your privacy and the protection of your data are important to us. We treat all your personal information strictly confidentially and use it exclusively to process your order, for shipping, and to continuously improve our customer service. Further details about how we handle your data can be found in detail in our separate Privacy Policy on our website.
Changes to the Terms and Condition
Athlix Performance reserves the right to adjust or update these Terms and Condition at any time. Such adjustments may be necessary to comply with legal changes or to continuously improve our services. However, the terms applicable to your order are always those published on our website at the time of your order. We therefore recommend that you regularly review our Terms and Condition to stay informed about any updates.
Applicable Law
Swiss law exclusively applies to all contracts and legal relationships between you and Athlix Performance. The exclusive place of jurisdiction for any disputes arising from this contract or the terms and conditions is the registered office of Athlix Performance.
If you have any further questions, suggestions, or concerns, our customer service is always happy to assist you personally and competently. You can contact us anytime by email.
Thank you very much for trusting Athlix Performance! We wish you much joy and satisfaction with your products and look forward to welcoming you back soon.